San Marco 2885
Campiello San Vidal

Local contact and keyholder
Pietro Rusconi
Tel: +39 344 1278208

email: pgr@veniceprestige.com




Any local difficulties should in the first instance be addressed to the keyholder who will immediately try to resolve any problems.


On arrival in Venice

Phone the keyholder on arrival at Marco Polo airport (or Santa Lucia railway station, or Piazzale Roma if arriving by road bus or car) so that she knows that you are on time and making your way directly to the apartment.

Arrival times

Due to the time involved in changeovers you should not expect to have the apartment before 4 p.m. However, if you arrive early it may be possible to  leave your luggage at the apartment whilst it is being cleaned.

Arrival at the apartment must not be later than 8 pm (local time), unless arranged with us in advance, for which there will be a late 65 euro arrival charge to pay locally to the keyholder .  In the case of severe delay there may be a problem with access which could result in you seeking hotel accommodation for the first night.

Departure procedure

You should arrange to vacate your apartment between 9 and 10 am on your last day. In some cases where you have a late flight, you may be able to leave luggage to pick up later, at the key holder’s discretion. This should be organized prior to departure. Alternatively, there is a left luggage service at the Santa Lucia train station.

Please note: if by prior agreement you have been able to leave your bags in the apartment, it will not be possible to use the wc or showers in the apartment as they have been cleaned for the next guest arriving that day.

When you leave, please…

  • switch off the lights
  • make sure electrical appliances are switched off at the mains
  • lock all doors and windows
  • clear all final rubbish (you will find instructions in the apartment  on how to manage the refuse – heavy fines are enforced for failure to comply to the City of Venice regulations)

Directions to the apartment

Nearest vaporetto stop: Accademia

Useful links

ACTV (vaporetto (water bus) timetables and routes)
ALILAGUNA (timetables and routes from Marco Polo airport)
ATVO (road buses to Piazzale Roma)

Water taxi

A fast private water taxi service can be pre-booked when you complete your arrival information.

Please click here for prices and to book



Air conditioning • Central heating • Lift • Internet (wireless/WIFI) • Telephone • TV • CD • Hairdrier • Washing machine • Dishwasher • Oven • Fridge/freezer • Iron • Coffee pot • Kettle • Electric mixer • Toaster

Please remember to lock the main entrance door every night after 10pm. The local representative will show you which key to use on your arrival. THIS IS IMPORTANT!

Strictly non smoking


The nearest supermarket (BILLA) is either on Zattere San Basilio or in San Lio. There are various different shops off Campo San Stefano and more heading towards calle della mandola. These are open 8.30 – 12.30 and then 16.30 – 19.00. They are not open on Sundays either.

Small alimentary called Dai Fioi selling cheese, meats and bread in Calle Bottege just off Campo Santo Stefano.

Wine shop in Calle Bottege called Dai do Cancari

Ramo di Piscina San Samuele small grocery store that stocks most things.

Salizada San Samuele – famous Florentine shop and candle shop Santa Maria Novella.

There is a pharmacy in Campo Santo Stefano (close to calle Bottege), a dry cleaner near Accademia Bridge and many different shops nearby.

The nearest Internet café is in Campo Santo Stefano and the nearest vaporetto stops are Accademia (the closest – cross over the bridge from the vaporetto stop) and San Samuele.



Hospital: Campo SS Giovanni e Paolo. A first-aid (pronto soccorso) clinic is at San Marco 52 (south side of Piazza S Marco).
Emergency, general 113
Emergency, police (carabinieri) 112
Emergency, fire 115
Emergency, medical 118
City police 0412 747 070
First aid 0415 230 000 041 5294111 UK consulate 0415 227 207
US consulate (Milan) 02 290 351

Venice Luggage Deposit

The best place to leave your luggage and enjoy the last hours of your vacation in the heart of the city.

Open daily from 09:30 am to 7:30 pm
Calle della Malvasia – Castello 5496
Tel: +39 041 476 4907 – Mob: +39 320 294 05 00 Email: info@veniceluggagedeposit.com
Website: www.veniceluggagedeposit.com/en/

Useful links with tourist information:

Official porters: Cooperativa Trasbagagli, the official porter service in Venice