San Marco 2813
Local contact and keyholder
Tel: (+39) 344 127 8208
Any local difficulties should in the first instance be addressed to the keyholder who will immediately try to resolve any problems.
If you require further assistance you should contact the office number in London which from Italy would be +44 (0)20 3948 1492 (Monday to Friday, 9.30am-5pm).
On arrival in Venice
Phone the keyholder on arrival at Marco Polo airport (or Santa Lucia railway station, or Piazzale Roma if arriving by road bus or car) so that she knows that you are on time and making your way directly to the apartment.
Due to the time involved in changeovers you should not expect to have the apartment before 4 p.m. However, if you arrive early it may be possible to leave your luggage at the apartment whilst it is being cleaned.
Arrival at the apartment must not be later than 8 pm (local time), unless arranged with us in advance, for which there will be a late 65 euro arrival charge to pay locally to the keyholder . In the case of severe delay there may be a problem with access which could result in you seeking hotel accommodation for the first night.
You should arrange to vacate your apartment between 9 and 10 am on your last day. In some cases where you have a late flight, you may be able to leave luggage to pick up later, at the key holder’s discretion. This should be organized prior to departure. Alternatively, there is a left luggage service at the Santa Lucia train station.
Please note: if by prior agreement you have been able to leave your bags in the apartment, it will not be possible to use the wc or showers in the apartment as they have been cleaned for the next guest arriving that day.
When you leave, please…
- switch off the lights
- make sure electrical appliances are switched off at the mains
- lock all doors and windows
- leave the property clean and tidy
- clear all final rubbish (you will find instructions in the apartment on how to manage the refuse – heavy fines are enforced for failure to comply to the City of Venice regulations)
Directions to the apartment
Please bear in mind that the address San Marco 2814 is for Palazzetto Pisani – the apartment is located just besides this boutique hotel. If you are finding it difficult to locate the apartment please call Pietro and he can come and meet you in Campo Santo Stefano, which is steps away from the apartment.
Nearest vaporetto stop: S.Maria del Giglio
Facilities: Air conditioning • Central heating • Lift • Internet (wireless/WIFI) • Sonos wireless HiFi music streaming system • Hairdrier • Washing machine • Oven • Fridge • Iron and Ironing board • Coffee maker • Toaster • Satellite TV
Strictly non smoking.
The apartment is close to Rialto market where locals do their daily shopping, every morning except Sunday (no fish on Monday).
The supermarket SIMPLY, opposite the Church of S.Luca (Monday-Saturday 8.30-19.30, Sundays 8.30-13) has a good selection of fruit and veggies, a good meat counter and a deli counter. Home deliveries.
Alimentari (Deli Shop) Da Paolo- Piscina San Samuele (off Campo Santo Stefano). Friendly service, great selections of prosciuttos, cheeses, wines and gourmet pasta. They will deliver shopping home for you.
Two Alimentari just off Campo San Luca: one opposite Le Bistrot Restaurant and another one in Calle S.Luca where you also find a bakery, Il Fornaio
Bio Shop La Serenissima- Organic food and natural body products and detergents 4350 Corte Coppo, just off Campo San Luca • Phone: 041.522.9847,
Flowers- Fantin, Calle della Mandola and in Rialto Market every Tuesdays and Fridays Pharmacy: Campo San Luca and Calle della Mandola
Hospital: Campo SS Giovanni e Paolo. A first-aid (pronto soccorso) clinic is at San Marco 52 (south side of Piazza S Marco).
Emergency, general 113
Emergency, police (carabinieri) 112
Emergency, fire 115
Emergency, medical 118
City police 0412 747 070
First aid 0415 230 000 041 5294111 UK
consulate 0415 227 207
US consulate (Milan) 02 290 351
Venice Luggage Deposit
The best place to leave your luggage and enjoy the last hours of your vacation in the heart of the city.